Frequently Asked Questions

Everything you need to know about NAK Hair products and services.

Are NAK Hair products vegan and cruelty-free?

Yes, we are committed to ethical beauty. The majority of our range is vegan-friendly, and we are proudly 100% cruelty-free, never testing our formulas on animals.

Do your products contain sulfates or parabens?

NAK Hair products are formulated without harsh surfactants like SLS or SLES, and we avoid the use of parabens to ensure a gentle, scalp-friendly experience for all hair types.

How long does shipping take for my order?

Orders are typically processed within 24-48 hours. Standard shipping usually takes 3-7 business days, while express options are available for faster delivery.

What is your return policy?

We offer a 30-day return policy for unopened and unused products in their original packaging. Please contact our support team to initiate a return authorization.

Can I use NAK Hair products on color-treated hair?

Absolutely. Our formulas are specifically designed with a Natural Vegan Complex to help protect hair color, enhance vibrancy, and prevent premature fading.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.